Privacy policy
Privacy Policy – SOLYA
Last updated: March 24, 2026
SOLYA operates this website and store, including all related services (the “Services”).
The Services are operated by:
Company Name: POMMY LIMITED
Registration Number: 80023757
Address: RM03, 24/F, HO KING COMM CTR,
2-16 FAYUEN ST, MONG KOK, HONG KONG
📌 1. Overview
This Privacy Policy describes how we collect, use, and disclose your personal information when you use our Services, make a purchase, or interact with us.
By using our Services, you agree to the collection and use of your information as described in this Privacy Policy.
📊 2. Personal Information We Collect
We may collect the following types of personal information:
Contact Information
- Name
- Billing and shipping address
- Email address
- Phone number
Order & Transaction Information
- Products viewed or purchased
- Order history
- Payment method (processed securely via providers)
Account Information
- Login details (if account created)
- Preferences
Communication Data
- Messages sent to customer support
Device & Technical Data
- IP address
- Browser type
- Device information
- Cookies and tracking data
🍪 3. Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Improve website performance
- Analyze traffic and behavior
- Personalize your experience
- Deliver advertising
You can manage or disable cookies through your browser settings.
⚙️ 4. How We Use Your Information
We use your personal information to:
- Process and fulfill orders
- Manage payments and shipping
- Provide customer support
- Improve our website and services
- Send marketing communications (if you consent)
- Prevent fraud and secure transactions
- Comply with legal obligations
🤝 5. Sharing Your Information
We may share your data with:
Service Providers
- Shopify (store platform)
- Payment providers (Stripe, PayPal, etc.)
- Shipping carriers
- Analytics tools
Advertising Partners
- For marketing and retargeting campaigns
Legal Authorities
- If required by law or to protect our rights
🛒 6. Shopify
Our store is hosted on Shopify.
Your data may be processed by Shopify and transferred outside your country.
More info:
https://privacy.shopify.com
🌍 7. International Data Transfers
Your data may be transferred outside your country, including outside the European Economic Area.
We rely on appropriate safeguards such as:
- Standard Contractual Clauses (SCCs)
🧒 8. Children’s Data
Our services are not intended for individuals under 18.
We do not knowingly collect data from minors.
🔐 9. Data Security & Retention
We implement security measures to protect your data.
We retain your information only as long as necessary for:
- Order fulfillment
- Legal obligations
- Dispute resolution
🇪🇺 10. Your Rights (GDPR)
If you are located in the European Union, you have the right to:
- Access your data
- Correct inaccurate data
- Request deletion
- Restrict or object to processing
- Request data portability
- Withdraw consent at any time
To exercise your rights, contact us at:
📢 11. Marketing Communications
You may unsubscribe from marketing emails at any time using the link provided in our emails.
⚠️ 12. Third-Party Websites
Our website may contain links to third-party websites.
We are not responsible for their privacy practices.
🔄 13. Changes to This Policy
We may update this Privacy Policy at any time.
The updated version will be posted with a revised date.
📩 14. Contact
For any questions or requests: